At Majlisku, we’re committed to delivering high-quality digital invitations tailored to your special moments. Due to the nature of our digital products, all purchases are considered final. Kindly refer to our refund policy outlined below
1. All Sales Are Final
Digital Products: As our invitations are digital items, once your order has been confirmed and the file has been sent to your email or account, we are unable to offer refunds, exchanges, or cancellations. This is because digital products, once delivered, cannot be returned.
2. Exceptions to the Policy
We understand that unexpected issues can occur. The following exceptions may apply:
Technical Errors: If you encounter a technical issue that stems from an error on our end (e.g., corrupted file or incorrect format), please notify us within 7 days of your purchase. If verified, we will either provide a corrected version or issue a refund at our discretion.
Wrong Product Received: If you receive an invitation that differs from the one you ordered, please reach out to us within 7 days of receiving it. We will promptly correct the issue or offer a refund if needed.
2. Exceptions to the Policy
We understand that unexpected issues can occur. The following exceptions may apply:
Technical Errors: If you encounter a technical issue that stems from an error on our end (e.g., corrupted file or incorrect format), please notify us within 7 days of your purchase. If verified, we will either provide a corrected version or issue a refund at our discretion.
Wrong Product Received: If you receive an invitation that differs from the one you ordered, please reach out to us within 7 days of receiving it. We will promptly correct the issue or offer a refund if needed.
